Support Contacts


Customer Support


E-mail: SUPPORT@LOG-NET.COM

US Phone: +1 732-758-6800

Hong Kong Phone: + 852 3583-2755

Types of support issues:

  • Reporting application issues
  • Requesting project work
  • Submitting support material for project work
  • Requesting training
  • Requesting trading partner set-up


Network Services


E-mail: NETADMIN@LOG-NET.COM

Phone: 732-758-6800

Types of support issues:

  • Unable to access primary login
  • File posting errors
  • Encryption set-up problems
  • Trading partner set-up problems
  • EDI set-up problems


Electronic Interface (EDI) Compliance Support


E-mail: SUPPORT@LOG-NET.COM

Phone: 732-758-6800

Types of support issues:

  • Clarification of interface specifications
  • Clarification of interface requirements
  • Resolution of transmission issues/errors